30 October 2015

SCCM deployment with Error 1612

Posted By: Mick Pletcher - 4:57 PM

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I was deploying a package earlier today. It took a few iterations to get everything correct. All of a sudden on the fourth update of the package, it would no longer install. It continuously failed. I thought maybe something was wrong with the installer that got downloaded to the machine, so I cleared out the cache. The issue persisted after SCCM re-downloaded the package. I then ran the install manually from the ccmcache folder where it was stored. Everything installed perfectly. I then deleted the application completely from SCCM and re-deployed it as a Package with the same issue. I was stumped at this point. All of my msi installations include a verbose log written to a specific directory on each machine. When I looked at the file, the first thing that was indicated in red was SOURCEMGMT: Failed to resolve source. I scrolled up and all of a sudden it popped out to me when I saw SOURCEMGMT: Trying source C:\windows\ccmcache\1t\emsProfiler\. That directory no longer existed. I knew this because I had manually run the installed from a different directory in the CCMCACHE. At this point, I thought that had to be stored in the registry and it was. It was located under HKEY_USERS\.DEFAULT\Software\Microsoft\Installer\Products\{GUID}\SourceList.

I deleted HKEY_USERS\.DEFAULT\Software\Microsoft\Installer\Products\{GUID}, which included everything underneath it. I reran the installation and it installed correctly. 

About Mick Pletcher

My blog is here to help solve issues I have encountered and solved, publish scripts I have written, and educate others in understanding areas that are not well covered

2 comments:

  1. This reminds me of troubleshooting broken java installations lol.

    ReplyDelete
  2. This helped me, thanks. Had similar issue. My problem SourceList reg entry was here:
    HKEY_CLASSES_ROOT\Installer\Products\{GUID}\SourceList

    I deleted the {GUID} folder as you mentioned, after backing up registry, and the application installed successfully in Software Center.

    ReplyDelete

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